In every area of the country there is an incumbent phone company that owns the local phone network. In larger cities, smaller phone companies, called Competitive Local Exchange Carriers (CLECs) lease part of the incumbent’s network to deliver phone and internet services to local businesses. So, in every major city in the country a business […]
Many smaller businesses forgo a phone system because of cost. The following are some reasons and phone system features that should help prove the value of owning a phone system: Sharing Phone Lines: When you have a phone system multiple users can share a number of phone lines, they don’t need to have their own […]
Long distance rates have nothing to do with distance. For instance, typically a call from Phoenix to Tucson, Arizona is more expensive than a call from Phoenix to Canada. There are four factors that determine the cost of long distance: Where the call originates Where the call terminates If it’s dedicated or switched If the […]
Being paid for referrals is a conflict of interest: Many phone vendors and IT professionals believe working with a telecom agency and receiving a commission for recommending a phone or internet service is a conflict of interest. That might be true if the vendor doesn’t disclose the arrangement and the client isn’t offered options. If […]
Telecom installations can be tricky and it’s better to have someone, like a telecom consultant on your side, helping you through the process. Top Ten Telecom Installation Problems, Part 1 Wrong service installed: Your phone system might require analog phone lines but digital lines were ordered. Maybe you have two locations that communicate through […]
So many things can go wrong during a business telephone or internet service installation. The choice is yours, you can go through the process alone, relying on your carrier representative to work through all the possible issues, or engage a telecom consultant, who has worked hundreds of installations. Telecom consultants employee Project Managers, who are […]