VoIP, or Voice over IP, is voice communication transmitted over the internet. Traditionally, voice communication was transmitted over the Public Switched Telephone Network (PSTN). That was the network of copper phone lines either hanging overhead or buried underground, connecting all the residential homes and businesses in any given area. If there never was an internet, […]
TDM stands for Time Division Multiplexing. It’s the technology behind traditional phone service. VoIP stands for Voice over IP and is the transmission of voice communication over the internet. The following are how particular TDM services compare to their VoIP counterparts: PRI vs. SIP – The strengths of PRI are uptime and call quality. Nothing […]
Business phone service can be like a hotel room or a rent-a-car in a tourist town – a magnet for taxes and surcharges. The monthly cost of one business line can close to double when you add in all the applicable taxes and surcharges. The difference is, state and local governments aren’t taxing the heck […]
Businesses are governed by the rationality principle of profit. It makes no sense to continue with a loss-making business. however, it does make sense to find out the causes of such losses. At times the real reason is not a fault in your product or services; it is an oversight of exorbitant & unwanted […]
What Is SIP Trunking? SIP stands for Session Initiation Protocol. It is a form of Voice over IP. SIP trunks are call paths over the internet. SIP trunks don’t really exist. People are just used to phone lines and circuits and it’s easier to understand if you make it seem that there is such a […]
Consolidate POTS lines – Most businesses have a few POTS or business phone lines at each of their locations. If a business has a number of locations, spread out across the country, they’re most likely dealing with more than one telephone company. The more locations, the more providers. The more providers, the more bills. The […]