Call your current carrier – Ever find yourself in a situation where you’re not sure if you’re being given accurate information but don’t know enough about the subject manner to effectively question the source? The level of expertise can vary drastically from one telephone company employee to the next. Those people are measured by how […]
If you’re in the market for business phone and internet service, you have two choices: work through an independent telecom agent or directly with the carriers. Some businesses don’t see the value in working with an agent; they view the agent as a middleman and adding to the cost of their services. But almost every […]
Three more questions to add to last month’s 7 Burning Telecom Questions: Why is intrastate long distance more expensive than interstate? Intrastate long distance originates and terminates in the same state, while interstate long distance originates in one state and terminates in another. When AT&T was the only game in town, long distance was priced […]
If you’re in the market for business phone or internet service, you can work through a telecom consultant or with a direct rep employed by a telecom or internet service provider. It might seem safer to work with a direct rep or that a telecom agent might add to your service’s cost, but there are […]
Call Waiting vs. Hunting vs. Voice Messaging: Call Waiting is a popular residential and personal calling feature. It works great – never miss a call – one line becomes two – but it has no place on a business phone line. If you’re on an important call, the last thing you want is to be […]
No, not even close. Fees aren’t mandated, but open competition in the telecom industry was desired. Certain requirements were mandated to realize that, so fees were approved to pay for the implementation of those requirements. That’s the two-sentence answer. The following is more involved: To begin with, it’s important to understand the structure of telecom […]