Business Voice over IP has a sketchy reputation. If you speak to ten business owners, five might tell you to do something unnatural to yourself if you suggest they adopt the technology. That has more to do with the way VoIP is implemented than it does with any inherent deficiency of the telecom service. Today, […]
Business phone lines or POTS lines, or Plain Old Telephone Service, provided by local phone companies, like Verizon, CenturyLink/Lumen, AT&T and other rural local service providers, are the neglected telephone service that can be difficult to manage and could be costing a large company thousands upon thousands of dollars each and every month. The best […]
The Public Switched Telephone Network (PSTN), utilizing Time Division Multiplexing, is the platform of choice for small businesses and their alarm lines and fax machines. What happens when the PSTN goes away? You can tell what technologies are going to stick around and which ones are going by the wayside by what new equipment and […]
In 1907 AT&T’s slogan was “One Policy, One System, Universal Service.” AT&T, through the Kingsbury Commitment, was allowed to operate as a monopoly and not subject to antitrust action. That monopoly continued until 1984. At that point, AT&T was broken up into smaller regional phone companies, called RBOCs, or Regional Bell Operating Companies. RBOCs are […]
Telecom isn’t all fun and games. I don’t know a single person that looks forward to calling his or her local phone or cable company. And most business people would rather sit in rush hour traffic than to manage a service transition. The following is a list of five telecom bummers and how to deal […]
Many businesses are utilizing old phone equipment that has reached or is close to reaching end of life. End of Life occurs when the phone system manufacturer stops producing the replacement parts and software for a particular system. If your company is in a similar situation and a desk phone stops working or your voicemail […]